Crafting an intuitive, personalized experience that empowers athletes to create gear tailored to their unique needs.
The first step was to immerse myself in understanding Nike’s audience and objectives. I began by conducting extensive user research. This involved interviewing potential users, such as high school athletes, college players, and even professional athletes. The goal was to gather insights into how they shop for and customize their gear, their pain points with current platforms, and their expectations from a Nike customization app.
In addition to user interviews, I performed surveys to collect quantitative data on user preferences. I also conducted a competitive analysis of Nike’s key competitors like Under Armour and Adidas, analyzing their online customization tools. This helped identify strengths and weaknesses in the industry and opportunities for Nike to stand out with its web-based app.
Research highlights a market opportunity for Nike to expand its reach.
Below are some key insights:
After setting the IA, I created low-fidelity wireframes in Figma to visualize the app’s structure. These wireframes covered key screens, focusing on functionality to allow easy product selection, customization, and real-time design previews.




Age: 28
Occupation: Professional Baseball Player
Location: New York, USA
Tech Savviness: High
Expected Outcome: John receives his custom gear in time for training, ready to perform at his best.
Age: 35
Occupation: High School Softball Coach
Location: Chicago, USA
Tech Savviness: Moderate