Seamless Discovery, Crafting Surechain’s User Platform
Problem.
Users needed a seamless digital experience to discover products, engage with businesses, and transact on-the-go. The challenge was to design a platform that blends social networking features with B2B marketplace workflows.
Goal.
Make discovery and engagement effortless.
Enable buyers to request quotes, sellers to promote products, and both to build networks.
Deliver a mobile-first PWA and iOS app to ensure accessibility across devices.
Process.
Mapped Buyer and Guest Journey Maps to understand pain points.